Shipping Policy

Shipping Policy – James & Eva

Trust & Reliability

At James & Eva, customer trust and satisfaction are our top priorities. Every order is securely processed and shipped with tracking, so you can follow your package every step of the way.

Processing Times

• Orders are packed and shipped within 1–2 business days.

• Delivery within Canada: 5–9 business days.

• International delivery: 7–14 business days.

Once your order is shipped, you’ll automatically receive a track & trace number via email.

Always Free Shipping

We believe in simple, transparent shopping. That’s why we offer 100% free shipping on all orders — no minimum purchase required.

Cancellation Policy

• Orders can be canceled within 60 minutes of being placed.

• After this time, orders are processed and cannot be canceled.

• To request a cancellation, email us at support@jamesandeva.com with your order number.

Payment Security

All payments on James & Eva are SSL-encrypted and completely secure.
We accept:

• Credit Cards (Visa, Mastercard, AMEX, Maestro)

• PayPal

Questions?

If you have any questions or need assistance, our customer service team is available 7 days a week at 📧 support@jamesandeva.com.