Terms of service
Last updated: August 30, 2024
This website is operated by James & Eva. Throughout the site, the terms “we,” “us,” and “our” refer to James & Eva. James & Eva provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. These apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use our services.
SECTION 1 – ONLINE STORE TERMS
You confirm you are at least the age of majority in your region or have given consent for minors to use this site under your responsibility. You may not use our products for illegal or unauthorized purposes.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason. Credit card and payment details are always encrypted.
SECTION 3 – ACCURACY OF INFORMATION
We do our best to ensure all information is accurate, but we are not responsible if details are not complete, current, or error-free.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices may change without notice. We may modify or discontinue products or services at any time.
SECTION 5 – PRODUCTS OR SERVICES
Some products may have limited quantities and are subject to our Return & Refund Policy.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services may include third-party materials.
SECTION 9 – USER FEEDBACK
Any comments, feedback, or suggestions you send may be used by us without obligation to compensate you.
SECTION 10 – PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Occasionally, product descriptions or pricing may contain errors. We reserve the right to correct these.
SECTION 12 – PROHIBITED USES
You may not use our site or services for illegal purposes, to harm others, or to interfere with our website’s security.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIABILITY
We do not guarantee uninterrupted or error-free service. Your use of the site is at your own risk.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold James & Eva harmless from claims related to your misuse of our services.
SECTION 15 – SEVERABILITY
If any part of these Terms is found unenforceable, the rest remains valid.
SECTION 16 – TERMINATION
These Terms remain in effect unless terminated by either you or us.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and James & Eva.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Canada.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on this page.
SECTION 20 – CONSUMER COMPLAINTS / FAULTY PRODUCTS
If the product you purchased is defective, you are entitled to a replacement, repair, or refund. Please notify us within 30 days of receiving your order by emailing support@jamesandeva.com with your order number and photos of the defect. We aim to process all complaints within 5 business days.
SECTION 21 – CONTACT INFORMATION
Questions about these Terms should be sent to:
📧 support@jamesandeva.com